Membership upgrade?

[Ben]

Hi all

I've just paid my £10 to upgrade to full membership (let it lapse for a couple of years... Oops) but I can't see any of the technical forum sections, and I still have the 'Upgrade Membership' banner at the top of the page. I paid via PayPal yesterday afternoon. I'm guessing it's just a switch that needs pushing somewhere?

Thanks in advance

Ben

[tommundy]

Hi Ben,

Cheers for wanting to become a member.

I've checked the transaction logs and can see that the payment has failed. I think this might be down to us currently transferring the PayPal account.

Can you confirm that the payment hasn't gone through on your end also?

I'll let you know once it should be working again and you can then try again.

Cheers,
Tom

[Ben]

Thanks for the quick reply Tom. I've checked my PayPal and it says that the money has gone from my account, but is currently 'unclaimed'.

I can cancel altogether if you like and try again later?

[tommundy]

Yeh, do that, ta!

I've just made the two subscription choices in-active so that no-one else gets the same issue.

[Ben]

All cancelled. Let me know when I can try again

[jimi]

Out of curiosity, how do you check your current membership status ?

[tommundy]

Out of curiosity, how do you check your current membership status ?

Hi Jimi,

You should be able to see your membership status again by clicking 'Upgrade Membership'.

That tab could possibly be renamed... Membership Info? Membership Status?

Alternatively, I could have two tabs and hide one or the other depending on whether you're a member or not. ie. if you're a member you see "Membership Status", if you're not, you see "Upgrade Membership".

Thoughts?

Cheers,
Tom

[tommundy]

Alternatively, I could have two tabs and hide one or the other depending on whether you're a member or not. ie. if you're a member you see "Membership Status", if you're not, you see "Upgrade Membership".

This should be how it is now.

[tommundy]

Hi Jimi,

Normally you'd be able to see your membership status by clicking the Upgrade Membership link at the top of the screen or finding it in your profile. However, I've just realised that with me making the Subscriptions in-active, this isn't showing currently. I've checked your profile though and you're still a full member, so no worry there. Your membership is currently set to expire on 7th December 2013.

Once we've sorted the PayPal side of things and re-actived the subscriptions, then you'll be able to see your membership status again.

I'm also going to add some code in to the site so that your membership status shows up at the top of the forum wherever you are.

Cheers,
Tom

[jimi]

Cheers Tom
Reading the post made me think "when did I renew ?" and couldn't remember